HOST

Company: Maggiano's Little Italy
Location: Durham
Posted on: November 16, 2024

Job Description:

Description

IMMEDIATELY HIRING - Hosts

Full Time & Part Time Opportunities

Text APPLY to 972-203-6224

Our Teammates Enjoy:

---Great Pay

---Overtime eligibility for full-time work over 40 hours/week

---Paid Sick Leave benefits avaliable in applicable states

---Benefits package with health, dental and life - View our full benefits page at maggianosjobs.com/benefits.html

---FREE Education assistance

---Scratch kitchen

---Authentic family recipes

---Lots of other perks and discounts

Job summary:

Responsible for initial greeting and seating of guests, answering phones, taking messages and reservations, maintaining an accurate wait when necessary and bidding goodbye to all guests.

Essential functions:

Must be willing and able to:

• Determine proper amount of reservations to be accepted for each shift according to standing operating procedure
• Take all reservation calls and record necessary information
• Confirm applicable reservations according to standing operating procedure
• Seat the restaurant evenly and in an orderly manner so that the dining room looks well filled at all times and so that all servers have a fair share of the guests
• Maintain an accurate head count of guests seated in each station
• Fill out completely all sections of a telephone message pad and pass on to the appropriate person within 10 minutes of the call
• Check washrooms and coordinate with bus staff cleaning requirements
• Ensure that host desk and waiting area are kept clean and organized throughout the shift
• Sell and accurately account for gift certificate sales
• Move tables as needed for larger or smaller parties
• Relate to guests pleasantly and with good humor
• Communicate effectively with guests Must be willing and able to meet individual restaurant requirements in the following when that restaurant is on a wait:
  • Accurately quote wait time within 5 minutes
  • Efficiently assign tables appropriate for parties being seated
  • Accurately fill out and maintain host/hostess control sheet
  • Anticipate needs of scheduled special parties
  • Communicate seating needs to service, bus and other host staff
  • Cordially inform the guest about where to wait and how wait system works Requirements
    
    Qualification standards:
    
    Must provide a minimum of 1-year full service restaurant experience or the equivalent. Must have accurate mathematic skills.
    • Menu and specials
    • Restaurant layout including table numbers and station numbers Must be willing and able to:
      • Meet personal schedule requirements punctually
      • Be warm, sincere, outgoing in personality
      • Stand for long periods of time while on duty
      • Move safely throughout all areas of the restaurant
      • Work amidst noise in confined crowded space
      • Move chairs, transport high chairs and/or booster seats to tables when necessary
      • Work nights, weekends and holidays
        Maggiano's Little Italy - truly is a very special group of restaurants. Technically, we're a chain, but in principle, we're more like an extended family. Each restaurant is similar in menu and philosophy but is built to reflect the history of its host city. Inside, high-energy, full-service dining rooms reminiscent of pre-war Little Italy, elegant banquet facilities and customer-friendly carryout leave no doubt you're visiting an authentic Maggiano's Little Italy - restaurant. equal opportunity employer

Keywords: Maggiano's Little Italy, Fayetteville , HOST, Other , Durham, North Carolina