Distribution Center Service Center Supervisor
Company: Genuine Parts Company
Location: High Point
Posted on: October 15, 2024
Job Description:
Position Mission: The supervisor provides daily supervision to
enable the delivery of consistent, high quality, cost effective
Distribution Center (DC) support services in accordance with
company policy and applicable laws. -Responsibilities:
- Works with other DCSC management to supervise daily activity of
hourly associates. Assign work and monitor productivity to ensure
high standards of quality, accuracy, proper paperwork flow, and
customer service.
- Provides direct support to DCSC Director by providing positive
leadership and supervision of DCSC employees.
- Coordinate and monitor operations within functional area to
ensure performance is consistent with business plan, reduce
redundancy, and maintain consistency in processing work. - Monitor
and adapt work distribution and paperwork flow as needed.
- Ensure hourly associates handle customer requests in a timely
manner meeting required levels of service and KPI's.
- Responsible for motivating employees and maintaining morale at
all times to ensure high performance levels.
- Trains and develops employees to ensure the DCSC functions at
the highest level of efficiency. - - - -
- Drive sound process improvement initiatives and makes
recommendations to management. -
- Resolves Customer requests following up on them to give them
the best service available.
- Adheres to all safety rules and regulations and making sure we
have a safe environment for our employees. - -Experience,
Education, and Abilities: -
- High School Diploma or equivalent required. Post HS education
preferred.
- 1 year + Supervisory experience or shows strong capability of
supervisory skills
- Must have experience with JDE400, Peoplesoft, Service Now, and
PC experience.
- Must possess ambition, have a strong desire to lead and not be
afraid of challenge or opportunities.
- Excellent communication skills (written, and verbal).
- Strong attention to details, highly organized, and strong
decision-making skills.
- Must display a solid understanding of DCSC processes - - -Not
the right fit? -Let us know you're interested in a future
opportunity by joining our Talent Community on or create an account
to set up email alerts as new job postings become available that
meet your interest!GPC conducts its business without regard to sex,
race, creed, color, religion, marital status, national origin,
citizenship status, age, pregnancy, sexual orientation, gender
identity or expression, genetic information, disability, military
status, status as a veteran, or any other protected characteristic.
GPC's policy is to recruit, hire, train, promote, assign, transfer
and terminate employees based on their own ability, achievement,
experience and conduct and other legitimate business reasons.
Keywords: Genuine Parts Company, Fayetteville , Distribution Center Service Center Supervisor, Professions , High Point, North Carolina
Didn't find what you're looking for? Search again!
Loading more jobs...